Reflect on an experience in which you were directly involved or witnessed incivility in the workplace. Provide a brief synopsis of the situation. How did this make you feel? How did you respond? What were the consequences of this situation? Provide an example of how this negatively affected the work environment and outcomes. How could the situation have been prevented? Discuss strategies that would support a healthy work environment.
As a travel nurse I have been a witness to, as well as directly involved in an incivility in the workplace. In one of my travel assignments, while working on a Covid unit the first week of the assignment, I witnessed a dialysis nurse come up to the floor and show an act of incivility. First the dialysis nurse called the desk and asked if one of the patients was ready for his treatment, when asked what she meant by “ready,” she continued on to say, “is he ready?!” in a rude manner and ended up hanging up the phone. Three other nurses and I are agency nurses on the floor. It was our first week and we were just learning how things run on the floor. The dialysis nurse then proceeded to come on….Kindly click the purchase icon to purchase the full solution at $5