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Guidelines for Touchpoint Reflections

Touchpoint Reflections: This is a new type posting that occurs in the same type portal as the discussion thread. However, these are treated as “mini”-weekly assignments”. You will be able to see and read the posts of peers but are not required to respond to them. However, if someone responds to your TPR, replying their post is always the collegial thing to do. Your grade is not affected either way.

There are specific formatting and content guidelines. Remember to use the headings as defined to address each section, Experience, Reflection, Implications, in your responses. A downloadable version of the guidelines, which includes further information, is available for access.


Understanding how your organization is reimbursed for services depends on several components. Assess your organization and identify its care delivery system and payer mix make up. Include percentages represented by each payer group. Identify the key people in your organization from whom you obtained your information. Perhaps it is your unit director, operational directors, financial officers, CNOs. Your direct supervisor might be able to point you in the right direction, Since the information required is often available to the public through public reports you might also access the information through online searches of internal systems or external internet searches.

NR533 Week 1 Touchpoint Reflection Experience Table

Your Name’s Healthcare Organization
Healthcare Delivery System (Type)  
Payer Mix Percentage
Managed Care  


Based on this data, discuss the assumptions that could be made about the population demographics for your institution. What influence do these variables have on the types of services offered at your facility?


  • What might your analysis tell you about the long-term health of your community?
  • What future needs might be identified?


Experience: I retrieved the information for my organization’s reimbursement data from my financial administrator. He supplied me with the percentages for the organization’s admitted inpatients. $41% of our inpatients are Medicare patients. The organization I work for is an integrated healthcare delivery system that provides a full range of healthcare services with multi sites. The majority of patients seen in this organization are Medicare patients which means they are 65 or older or have disabilities. This to me would mean that this community has a growing number of elderly people that will have many healthcare needs.
Reflection: The growing number of elderly patients in this community will need many healthcare services for various comorbidities and preventative care services. It will be important for the health system to continue to grow and remain competitive. Patients have many choices….Kindly click the purchase icon to  purchase the full solution at $5

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